FAQ's

Why Do You Close at 1 PM?

We close at 1:00 PM to focus on providing the best service for the bikes we've taken in for repairs and maintenance. This allows us to ensure each bike is carefully serviced. Additionally, we use this time to carry out pre-booked collections and deliveries arranged through our website.


Why Don’t You Sell Bikes In-Store?

As a small independent bike shop, stocking bikes for sale has become increasingly challenging due to several factors:

  1. Direct-to-Consumer Sales: Many bike manufacturers and suppliers now sell directly to customers online, making it harder for us to maintain stock in-store.

  2. Online Assembly Options: Internet suppliers offer bikes for customers to assemble at home, which often makes our fully built bikes (with expert assembly, ready to ride, and ongoing advice) seem more expensive by comparison. We're currently testing this with Huffy Bikes to see if we can offer better value.

  3. Seasonal Demand & Space Limitations: Bike sales are not as consistent year-round, which leads to stock aging and challenges with limited floor space.


Can I Collect My Serviced Bike in the Afternoon or Evening by Appointment?

Absolutely! After receiving your completion email, simply reply or use WhatsApp or Messenger via our website to arrange a convenient time for your afternoon or evening collection. We’re happy to accommodate your schedule!